Healthcare Logistics

Quest International will help you design, plan, and implement a supply chain program that supports your profit goals and provides you with the maximum value for your assets. With rigorous adherence to ISO 13485, Quest offers best-in-class logistics management solutions for medical equipment manufacturers and their customers worldwide.

Fourth-Party Logistics (4PL)

Healthcare corporations are now looking to outsource to a single partner who will assess, design, build, run, and measure integrated comprehensive supply chain solutions on their behalf. This evolution in supply chain outsourcing is Fourth-party Logistics or 4PL. As a 4PL partner, Quest focuses on the design and execution of business processes and oversight of the moving parts of a healthcare business's supply chain. Quest assembles and manages all resources, capabilities, and technology of an OEM's Supply Chain and its array of providers.

Fourth-party logistics services include:

Control tower & service network management
Business planning
Change management
Project management
Inbound, outbound & reverse logistics management

Third-Party Logistics

As a third-party logistics partner—Quest manages warehousing and shipping products on behalf of the medical equipment manufacturer. With Quest as a partner, your logistics needs will be delivered with transparency, traceability, and dependability. Third-party logistics management is a common business practice for companies looking to augment their current operations or outsource specific processes.

Third-party logistics services include:

Integrating operations
Warehousing
Transportation services
Inventory management
Packaging
Freight forwarding

Reverse Logistics

Reverse logistics provides one of the biggest operational challenges for healthcare OEMs. Quest has the expertise, the systems, and the medical industry experience to ensure that your business doesn't forfeit value as medical equipment and critical service parts flow back from your customer sites. Outsourcing your Reverse Logistics capabilities can aid your internal product support team with several services that help hold down costs as you expand into new geographies or markets, reduce administrative burdens during volatile staffing periods, or optimize overall operational efficiency.

Reverse logistic services include:

Return center operations
Return-to-vendor management
Product recall management
Test, repair, and refurbishment for resale
Product recycling and regulatory-compliant disposal

Supply Chain Logistics

Quest's supply chain logistics services help companies manage their healthcare products and parts with traceability in compliance with regulatory requirements. Quest's global depot and logistics management centers become an extension of our customer's facilities, allowing them to make real-time business decisions from anywhere in the world that impact their supply chain as well as their customer's experience.

Supply chain logistic services include:

Inventory Management
Parts Management
Environmentally Monitored
Regulatory Compliance / Traceability

Warehousing

Quest's global warehousing capabilities give you the flexibility and freedom to deliver your medical equipment to customers or to receive returns from them, efficiently and cost-effectively. Our global network and resources put our warehouse facilities and your inventory – including crucial medical parts and products – close to your customers. That helps reduce shipping time and expense while speeding fulfillment in both directions along the supply chain.

Warehousing services include:

Inventory Management
Security and confidentiality
Environmental controls
Customs clearance
Regulatory compliance