Entry Level Technician

COMPANY OVERVIEW: A career at Quest International means working in a dynamic and challenging professional environment with people who are committed to being a team and striving for quality performance. The medical and industrial imaging industries as well as the computing and IT industries have a bright and long term-future with endless opportunities. We're looking for energetic and imaginative people who are excited about participating in our success.

HOURS: Monday - Friday

REPORTING: Operations Management

POSITION SUMMARY: We are seeking an energetic and reliable Entry Level Technicians to perform the day-to-day tasks. OEM Technicians will diagnoses and repairs high-end display monitors in the medical and broadcasting field, and other related equipment to the component level.

BENEFITS: Quest International offers competitive Medical, Dental, and Vision to all full-time employees. Quest also offers 401K, Life Insurance, and other supplemental insurance.

RESPONSIBILITIES

Certified and Accredited on OEM products and has the ability to process repairs accordingly.

Inputs data into customer ERP systems as required.

Input data into Quest ERP systems as required.

Adheres to production goals and customer requested timelines (SLA).

Diagnoses, troubleshoots and repairs OEM products.

Participates in OEM training courses acquiring knowledge and certification of supported devices. Adheres to specific OEM procedures and SOP’s.

Ability to follow OEM service manuals and Device History Records (DHR) as required.

Follows Quest’s procedures and requirements.

Adheres to all Quest IS0 guidelines and procedures.

Maintains a clean, organized and safe work area.

OTHER RESPONSIBILITIES

Performs other work-related duties as assigned

REQUIREMENTS:

Associates of Arts degree in electronics or related field or equivalent experience.

Basic electronic knowledge, usage of electronic test equipment, good computer skills.

Electronic troubleshooting skills preferred.

Strong communication skills both written and verbal.

Ability to lift 40 pounds and work in a fast-paced environment.

SALARY: $19 - $21 hourly

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Quest Is An Equal Employment Opportunity (EEO) and Affirmative Action Plan (AAP) Employer

At Quest International, we are committed to ensuring a workplace free of discrimination and harassment along with providing a safe and pleasant working environment for all employees to encourage good working relationships among employees.

Quest will endeavor to ensure that in the application of all company policies, practices and procedures, no discrimination takes place and that all employees enjoy equal access to opportunities within the organization. The basis of employment decisions is the individual merit of employees. Quest International will also endeavor to ensure that no sexual, racial or other harassment occurs in the workplace.

Quest is committed to achieving the following Equal Employment Opportunity (EEO) objectives:

To ensure all employees are treated fairly

To fully utilize and develop the potential of every employee

To keep all policies and procedures consistent with EEO principles

To augment employee morale and motivation by increasing staff confidence in the fairness of our human resource practices and access to employment opportunities

To ensure achievement of our objectives through our EEO program which includes the training of staff on EEO and related issue.

Quest is also committed to Affirmative Action Plan (AAP) objectives:

To proactively recruit, hire and promote women, minorities, disabled individuals and veterans

To promote diversity

To keep all policies and procedures consistent with AAP principles

To ensure achievement of our objectives, employees are trained on AAP practices

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Quest Is An Equal Employment Opportunity (EEO) and Affirmative Action Plan (AAP) Employer

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