Outsourcing Aftermarket Services to Combat the Labor Shortage
Although job openings have surged to record highs, the United States labor market is still experiencing a significant gap between supply and demand. In fact, 42% of business leaders have reported that they cannot fill current job openings.
The labor shortage can have several short and long-term effects on businesses and society, including:
At Quest, we recognize that original equipment manufacturers (OEMs) can outsource services such as depot repair, field services and logistics to help them combat the labor shortage.
Why Outsource Aftermarket Services?
Outsourcing your aftermarket service needs is a solution for companies facing domestic labor shortages. Compared to domestic operations, nearshore and offshore centers are primarily functioning at pre-pandemic levels.
Nearshoring to in-country companies is cost-effective, improves turnaround time, enhances communication, and eliminates challenges presented by:
Benefits of Outsourcing Aftermarket Services
Various businesses, across all industries, have utilized outsourcing to bolster ROI. There is no better time to make the switch for companies facing direct negative impacts of the labor shortage.
Below are some reasons why an outsourcing partner, like Quest, might be exactly what businesses need to thrive during this time.
Improves Efficiency
Quest specializes in many areas to provide efficient, aftermarket service to its OEM clients, including IT managed services, technology services, and aftermarket OEM services such as depot repair, field services, and logistics.
As an outsourcing partner, Quest bridges the gap between request and fulfillment efficiently, which frees up time and keeps customers happy.
Expands Access to Experts
Outsourcing allows companies to hire experts far beyond their domestic territory. This is beneficial for companies facing a labor shortage or those operating in smaller towns, where access to experts might be restricted
Reduces Costs
Hiring an in-house team is expensive; outsourcing can be a cost-effective solution.
When companies outsource their aftermarket services, they trust a third-party team who specializes in the specific operations they need. An effective outsourced partner can provide high-quality service to OEMs at a fraction of the cost, so they can focus on the core components of running their businesses.
Enables Business Expansion
Outsourcing provides companies with the skilled team necessary to help them continually increase revenue and expand operations. By offering flexible, scalable solutions, partners like Quest can help businesses accelerate through periods of rapid growth.
Partnering with Quest
At Quest, we are the leading global aftermarket service support partner for original equipment manufacturers (OEMs), operating across multiple industries including:
Since 1982, our team at Quest has been dedicated to meeting the needs of its customers with a comprehensive suite of services and solutions encompassing OEM services, IT managed services, and technology services.
Let Quest show you how simple it can be to overcome staffing challenges. Connect with us today; and for more information on outsourcing, read our article "How Third-Party Service Providers and White Glove Partners Can Support OEM Staffing Challenges"
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