Quest International — Global Post-Sales Service for Medical Device and Technology OEMs

Partnering with Quest and their Global Onsite Maintenance Services allowed us to save hundreds of thousands of dollars on IT capital expenditures by allowing us to continue to use solid, older equipment that is supported with operational costs thus helping us provide key capital dollars to meet the Meaningful Use’ requirements outlined in the Stimulus Bill.

Global Healthcare Company

Customers can choose to maintain all of these hardware resources themselves and work directly with individual vendors as required. Alternatively, more and more of our customers... are asking us to lighten this maintenance load for them and provide a complete support package.

Global Medical Device Manufacturer

Ours is a highly attractive model that has been adopted by approximately 600 customers who, collectively, are generating nearly 900 million radiology studies over the past decade. Central to our value proposition is the promise that when customers need more server horsepower, they get it. When they need more archival storage space, they get it. If the system’s not fast enough, we make it faster. We respond to each request, quickly and efficiently, while ensuring 99.9% and 99.99% uptime.

Global Medical Device Manufacturer

Quest has allowed us to centralize hardware support resources and focus on our core competencies of sales, service and after-sales system support.

Global Medical Device Manufacturer

Service was prompt, communication was great, the tech that came on site was courteous and professional. We are always happy to work with Quest!

National Healthcare Company

Working with Quest International’s support team was a truly excellent experience. The representative I spoke with was not only extremely knowledgeable but also quick to diagnose and resolve the issue. The level of professionalism and responsiveness gave me complete confidence in their ability to support our needs. I would absolutely recommend Quest to any organization looking for a reliable service partner.

Dermatology Company

As always, the work was done promptly and well. Technician showed up on time. Always happy to work with Quest.

Global Healthcare Company